🔮 Eternalizing customer lifecycles
📖 Unlocking the power of storytelling
😍 Recruiting influential advocates
🎯 Defining personas & segmenting your audience
🪴 Identifying key metrics to track retention & growth
📈 Increasing retention & reducing churn
🤝 Cross-functional collaboration with internal teams
🥇 Mastering advocacy & champion programs
More to be announced each week.
Bringing new and innovative ideas to the table can be tough when you’re stuck in the day-to-day grind. Break the mold and refresh the way you think.
Stand on the shoulders of giants and learn from some of the most innovative organizations in the space and take their successes back to your desk.
Every challenge, idea, and strategy is unique. You’ll be able to pick the brains of experienced customer marketing leaders and get answers specific to you.
Build your own event, pick ‘n’ mix from a broad range of topics to develop your skillset fast.
Connect with 2,000+ enthusiastic customer marketing peers online. You’ll have ample opportunity to forge new relationships and grow your network.
Customer marketing was the third most talked about role on LinkedIn this year. 🙀
We therefore understand the importance of why you need to stay on top of trends, understand what the experts are doing, and get ahead of the curve.
Customer Marketing Summit has been curated to do exactly that. 💻
So what's stopping you?
Get in a virtual room with industry leaders from across the globe. 🌍
... and become a customer marketing master. 🎓
"The summit helped broaden my perspective, provided new insight on ways to approach challenges, & was an excellent networking opportunity. I highly recommend."
"It’s during these events that you feel part of a community. You walk away knowing more than you started with and trust that there’s a network of peers."
"A must-attend for anyone currently in or looking to make a career path in customer marketing. It was very helpful to learn what best practices my peers use."
With a birds-eye view of the current landscape of this emerging function, we dive into all facets of the role, from the usual day-to-day, workflows and process to the perception of the role with the aim of giving you a better understanding of how your role is approached within a variety of business types.